All our jewelry is protected under a six-month warrantee solely against faulty items. It does not cover accidents, abuse, negligence, modifications made by another jeweller and normal wear. If your jewelry breaks within this period, it will be repaired or replaced free of charge.
To take advantage of the guarantee, please contact customer service at firstname.lastname@example.org.
Outside of the six-month guarantee period, certain types of repair, which must first be discussed with customer service, can be made at a fee.
Although stainless steel is extremely resistant to corrosion and shock, Swarovski crystals which are present on most jewelry designs can be a little more fragile. This is why we suggest not to sleep or play sports while wearing your jewelry to avoid unnecessary friction on the crystals. When you are not wearing them, store your jewelry items individually in the cloth pouch included in every order.